Customer Service Representative

Copart UK Limited; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading logistics company is seeking a Customer Service Representative in Glasgow. You will handle high volumes of calls, assist with sales and returns, and maintain service agreements. Enjoy a great work-life balance with 23 days of holiday, a healthcare cash plan, and a contributory pension scheme. The company promotes diversity and welcomes all applications.

Benefits

23 days of holiday plus bank holidays

Paid day to volunteer for a charity

Healthcare Cash Plan

Life assurance

Access to deals hub for discounts

Contributory pension scheme

Cycle to Work Scheme

Access to fitness videos and gym discounts

Qualifications

• Great, clear communication skills, both written and verbal.
• Strong attention to detail.
• IT literate.
• Adaptable, with the ability to multi-task in a fast-paced environment.
• Able to work as part of a team.

Responsibilities

• Respond to high volume inbound and outbound calls from customers.
• Assist members and private traders with sales and return queries.
• Provide administrative duties associated with documentation and compliance.

Skills

Clear communication skills

Attention to detail

IT literacy

Adaptability

Teamwork

Job description

Social network you want to login/join with:

Customer Service Representative, Glasgow

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Client:

Copart UK Limited

Location:

Glasgow, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

17b47c423381

Job Views:

7

Posted:

01.08.2025

Expiry Date:

15.09.2025

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Job Description:

We are currently looking for a Customer Service Advisors to join our team at our East Kilbride Operation Centre, G75 0SB.

You'll be working from Monday to Friday with no bank holiday working, so you'll benefit from a great work-life balance and have more time to yourself.

Our Customer Service Advisors are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and time frames.

They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.

What do we need from you?

• Great, clear communication skills, both written and verbal
• Strong attention to detail
• IT literate
• Adaptable, with the ability to multi-task in a fast-paced environment
• Able to work as part of a team

What we offer you in return:

• Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
• Give Back: Receive a paid day to volunteer for a charity of your choice.
• Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
• Appreciating You & Others: Celebrate special moments with access to our Recognition Hub and E-card collection.
• Your Future: Join our contributory workplace pension scheme for financial security.
• Investment: Purchase shares in our global company at a discounted rate.
• Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
• Life Assurance: Enjoy peace of mind with our life insurance coverage.
• Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.
• Goal Support: Use tools like Mortgage Advice, Life Coaching, and our Money Hub to achieve your goals.

Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.