Customer Service Representative

Adecco; Chester; Hybrid; GBP 23,000 - 25,000; Full time

Job summary

A well-respected company in the finance industry is seeking a Customer Service Advisor in Chester. The role involves providing exceptional support to contractors, managing calls and administrative tasks in a hybrid working arrangement. Join a team where your customer service skills will make a positive impact.

Benefits

Competitive salary and benefits package

Flexible work schedule

Hybrid working arrangement

Qualifications

• Previous experience in a similar role is a plus.
• Motivated to learn and grow.

Responsibilities

• Provide exceptional phone-based customer service.
• Handle incoming calls efficiently and professionally.
• Guide contractors through the registration process.
• Take ownership of administrative tasks.
• Maintain a positive attitude and collaborate with the team.

Skills

Customer service skills

Phone etiquette

Time management

Enthusiasm

Adaptability

Job description

Social network you want to login/join with:

Customer Service Representative, Chester

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Client:

Location:

Chester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7790198fdf53

Job Views:

17

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

Job Title: Customer Service Advisor

Location: Chester City Centre

Remuneration: Salary range of £23,-£25,

Responsibilities:

• Provide exceptional phone-based customer service to contractors, addressing their queries and assisting with their needs.
• Handle incoming calls efficiently and professionally, ensuring a high level of customer satisfaction.
• Guide contractors through the registration process and proactively follow up on any outstanding documentation.
• Take ownership of administrative tasks, such as sending out contractor payslips and completing other necessary paperwork.
• Demonstrate excellent time management skills, working well within a fast-paced environment.
• Maintain a positive attitude while working collaboratively with the team to achieve shared objectives.

If you are someone who thrives in a customer-centric role and possesses excellent phone etiquette, this opportunity is perfect for you. We are seeking individuals who are enthusiastic, adaptable, and eager to deliver outstanding service. Previous experience in a similar role is a plus, but we are open to candidates who are motivated to learn and grow.

As a Customer Service Advisor, you will enjoy:

• Competitive salary and benefits package.
• A regular Monday-Friday work schedule with flexible options.
• A hybrid working arrangement, with Mondays and Thursdays working from home.

This is an exciting opportunity to join our client's team, a respected company in the finance industry. If you are passionate about customer service and ready to make a positive impact, apply today. Join our team and contribute to our client's commitment to providing exceptional service to their contractors.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.