Customer Service Representative

JR United Kingdom; Cheltenham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company is seeking a passionate individual to enhance customer engagement. In this role, you will communicate with customers across multiple channels, provide expert information on products, and collaborate with internal teams to ensure customer satisfaction. Ideal candidates possess strong communication and organizational skills alongside relevant experience.

Qualifications

• At least 1 - 3 years of relevant work experience.
• Excellent phone etiquette and strong verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about product, pricing, and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Skills

Communication

Problem Solving

Interpersonal Skills

Organizational Skills

Job description

Social network you want to login/join with:

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Client:

Morgan McKinley

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about product, pricing, and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Qualifications

• At least 1 - 3 years of relevant work experience.
• Excellent phone etiquette and strong verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.