Customer Service Representative

Customer Service Representative (Temp to Perm) - Luxury Retail Brand

Location: Birmingham
Start Date: End of April
Industry: Luxury Fashion
Contract Type: Temp to Perm.

Are you passionate about delivering exceptional customer service in a luxury retail environment? We have an exciting opportunity to join a well-established and prestigious fashion brand. This is a Temp to Perm position, offering the chance to develop your career with one of the most sought-after brands in the fashion industry.

Key Responsibilities:

1. Provide personalised, high-end customer service, creating a memorable shopping experience.
2. Assist customers with product inquiries, styling advice, and purchases.
3. Maintain a luxurious and professional store environment.
4. Develop product knowledge to effectively represent the brand.
5. Handle customer complaints or issues in a professional and empathetic manner.
6. Assist with store operations, including stock management and visual merchandising.

Ideal Candidate:

1. Previous experience in a luxury retail or high-end customer service environment.
2. Excellent communication and interpersonal skills.
3. Passionate about luxury fashion and delivering outstanding service.
4. Professional, well-presented, and polished.
5. Able to work in a fast-paced, dynamic environment.
6. Flexible and willing to work weekends and holidays as required.

Why Join Us?

1. Work for a prestigious and globally recognised fashion brand.
2. Competitive salary and benefits.
3. Opportunity for growth and a permanent position.
4. A dynamic and supportive team environment.

If you’re ready to step into a world of luxury fashion and customer excellence, apply now and become part of this iconic brand.