Customer Service Representative

Delta Services; Bebington; On-site; GBP 27,000 - 28,000; Full time

Job summary

Delta Services, a leading wholesale and online construction supply company, is seeking an experienced B2B Customer Service Representative. The role includes managing client inquiries, supporting a dynamic team, and contributing to an ambitious expansion program. With competitive salary and growth opportunities, this is an excellent chance for career progression.

Benefits

Half yearly bonus scheme

Excellent career opportunities

External training development

Qualifications

• Previous B2B Customer Service experience is essential.
• Highly organized, dynamic, self-motivated individual.
• Strong communication and teamwork abilities.

Responsibilities

• Provide first-class customer service to clients.
• Handle incoming sales & service enquiries.
• Achieve key team KPIs and promotional activity.

Skills

Communication

Customer satisfaction

Organizational skills

People skills

Job description

Delta Services has been trading since 2001 and is one of the UK's most successful wholesale and online Construction & Trade supply companies. Based in Bromborough on the Wirral, they are expanding their B2B business and require an experienced Customer Service Representative. The working environment in Bromborough is very pleasant with a local Retail Park and Countryside. Hours 08.00am to 5.00pm, Monday to Friday. (Friday 4.30!) Full product training will be given.

The role of the B2B Customer Service Representative:

They require an experienced and trained internal Customer Service Advisor to join a successful team in handling incoming sales & service enquiries and maximise all opportunities. They operate three Online Stores and a Wholesale business. This is a dynamic role with an extensive client database and an ambitious expansion programme.

B2B Customer Service Representative Responsibilities:

• Providing first class Customer Service to our existing and potential clients, supporting the Team handling Incoming Enquiries and Maximising the product range.
• Online Administration & Logistics communication & reports.
• Achieve key team KPIs and promotional activity.

Requirements of the B2B Customer Service Representative.

• Previous B2B Customer Service experience is important, the role requires a highly organised, trained, dynamic, self-motivated person that can "get the job done".
• Communication and people skills are critical with a passion for Customer satisfaction.
• Please Only Apply if you have the required Experience and are a good communicator & team player .
• This is an excellent career opportunity for a person that wants to grow with the business and achieve ambitions.

B2B Customer Service Representative Benefits:

• Basic salary of 27,000 - 28k depending on experience.
• Half yearly bonus scheme.
• Excellent career opportunities, Management of the future.
• External Training development provided.

If you are Experienced and meet the requirements for this B2B Customer Service role, please apply today!

Delta Services is an equal opportunity employer.