Customer Service Representative

TN United Kingdom; Barlborough; On-site; GBP 24,000; Full time

Job summary

An exciting opportunity awaits in the thriving waste and recycling industry! Join a passionate customer service team dedicated to delivering exceptional support and solutions to customers. This role offers a full-time position with a comprehensive induction plan, ensuring you have the tools to succeed. Enjoy generous holiday allowances, medical benefits, and opportunities for personal development. If you are enthusiastic about customer satisfaction and thrive in a dynamic environment, this is the perfect role for you!

Benefits

24 Days Holiday

Medical and Dental Scheme

Cycle to Work Scheme

Retail, Leisure and Travel Discounts

Free Parking on Site

Training and Development Opportunities

Qualifications

• Experience in customer service is ideal but not essential.
• Strong communication skills and attention to detail are required.

Responsibilities

• Assist customers with queries and provide resolutions.
• Deliver excellent customer service in a contact center environment.

Skills

Customer Service Experience

Communication Skills

Attention to Detail

Calm Under Pressure

Microsoft Office Knowledge

Job description

Social network you want to login/join with:

Customer Service Representative, Barlborough

col-narrow-left

Client:

Location:

Barlborough, United Kingdom

Job Category:

Customer Service

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

3d3f74426e7a

Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

col-wide

Job Description:

A great opportunity to join our amazing customer services team in the waste and recycling industry.

• Customer Service Representative
• £24,000 per year
• Barlborough (Office Based)
• Permanent / Full time - 37.5 Contracted hours per week
• Shifts between the hours of 7.45am - 5.30pm Monday to Friday 8am – 1pm Saturdays (Average 1 Saturday in 8)

Working in our customer service contact centre, you will be joining a dedicated, passionate, fun and energetic team, helping customers with queries and most importantly offering them resolutions whilst delivering excellent customer service.

We are looking for someone who is passionate about customers, has excellent communications skills, attention to detail, a positive attitude and the ability to keep calm under pressure. Ideally you will have some experience within a customer service environment. Knowledge of Microsoft office would be helpful, but is not essential, as we will provide a comprehensive 4-week induction plan to support you.

And here’s why you’ll love it at Biffa.

• 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holidays.
• Medical and dental scheme
• Cycle to work scheme.
• Retail, leisure and travel discounts
• Free parking on site
• Training and development available which opens the door to a number of great internal progression opportunities.

We’re here to change the way people think about waste.

Whether we’re turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 10,000 people around the country trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.