Customer Service Repre

Actalent; Greater London; On-site; GBP 25,000 - 35,000; Part time

Job summary

A pharmaceutical company is seeking a Customer Service Representative in Staines, UK. The successful candidate will manage customer service queries, process sales orders, and ensure best-in-class service. Ideal candidates have experience in the healthcare industry and strong communication skills in English. This position is contract-based.

Qualifications

• Experience in managing customer service queries and requests.
• Familiarity with processing sales orders and invoices.
• Experience in the healthcare industry preferred.

Responsibilities

• Provide best-in-class customer service.
• Manage Order to Cash process including sales order processing.
• Respond to customer requests and disputes timely.

Skills

Managing customer service queries

Handling invoice disputes

English proficiency

Proficiency in German

Proficiency in French

Proficiency in Italian

Job description

A pharmaceutical company is seeking a Customer Service Representative in Staines, UK.

The successful candidate will provide best-in-class customer service to manage their Order to Cash process, including processing sales orders, invoices, and sending documentation to customers, among other duties.

Experience

• Managing customer service queries, invoice disputes, and customer requests within specified timeframes
• Experience in a customer service role, ideally within the healthcare industry
• Language skills: English required; proficiency in German, French, or Italian is a bonus but not essential

Job Title: Customer Service Representative

Location: Staines, UK

Job Type: Contract