Customer Service (Remote) Work From Home

www.findapprenticeship.service.gov.uk - Jobboard; United Kingdom; Remote; GBP 40,000 - 60,000; Part time

Job summary

A financial services startup offers an entry-level remote position for individuals looking to start their career. Responsibilities include responding to customer inquiries, account setup, and providing product information. Candidates must have strong communication skills and a high school diploma. Comprehensive training and a supportive environment are provided.

Benefits

Comprehensive training

Remote work flexibility

Competitive salary and benefits

Supportive environment

Qualifications

• Reliable internet and a quiet workspace required.
• Prior experience preferred but not required.

Responsibilities

• Respond to customer inquiries via phone, email, or chat.
• Assist with account setup, payment processing, and general inquiries.
• Provide accurate information about products and services.
• Update and maintain customer records in the CRM system.
• Handle customer complaints professionally.

Skills

Strong communication skills

Problem-solving skills

Basic computer skills

Education

High school diploma or equivalent

Job description

PLEASE NOTE: We will only consider applicants who research our company MyJar and provide a brief overview of what we do in their application.
This step is designed to confirm that applicants have a clear understanding of both the role and our company, while also helping us identify genuinely interested candidates as opposed to those submitting generic applications.

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This entry-level, fully remote position is perfect for individuals looking to start their career in financial services while delivering exceptional support to our clients.

Responsibilities:

* Respond to customer inquiries via phone, email, or chat.
* Assist with account setup, payment processing, and general inquiries.
* Provide accurate information about products and services.
* Update and maintain customer records in the CRM system.
* Handle customer complaints professionally and escalate when necessary.

Requirements:

* Strong communication and problem-solving skills.
* Reliable internet and a quiet workspace.
* Proficiency in basic computer skills; training provided for specific tools.
* High school diploma or equivalent (prior experience preferred but not required).

What We Offer:

* Comprehensive training and career development.
* Remote work flexibility.
* Competitive salary and benefits.
* A supportive, inclusive, and collaborative environment.

Both part-time and full-time hours available for this role.
Part-time hours may vary, including day shifts, evening shifts, and weekends. Your availability will be discussed during the second phase of interviews, which will be conducted via Zoom, Skype, or Google Meet.