Customer Service/Receptionist Apprentice

Heywood Dental; Heywood; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local dental practice in Heywood is seeking an apprentice receptionist. The ideal candidate will be hard-working, friendly, and confident while learning to handle patient interactions professionally. This apprenticeship lasts 16 months and provides valuable customer service training in a supportive environment.

Qualifications

• Ability to deal with patients in person and over the phone in a professional manner.
• Willingness to learn and adapt.

Responsibilities

• Learn to handle patient interactions professionally.
• Manage reception duties under supervision.

Skills

Hard working

Friendly nature

Confident

Education

Customer service practitioner (level 2)

Job description

We are looking for an apprentice receptionist for an exciting role. The apprentice would need to be hard working, have a friendly nature about them, be confident, and be able to learn how to deal with patients in person and over the phone in a professional manner.

Course Information

• Course: Customer service practitioner (level 2)
• Level: 2
• Route: Sales, marketing and procurement
• Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday, Wednesday & Thursday 8.45am – 5.15pm; Tuesday 8:45am – 6:15pm; Friday 7.45am – 3.15pm; 1 Hour lunch

Expected Duration: 16 Months