Customer Service Pro – Home Improvement Advisor

Lowe's; Birmingham; On-site; GBP 18,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring for a Customer Service Associate in the United Kingdom. The role involves welcoming customers, assisting with product selection, handling merchandise, and ensuring customer needs are met. Opportunities exist across departments with cross-training to support service excellence.

The position offers part-time options with competitive pay and benefits, including education support and a staff discount, suitable for those who enjoy helping customers in a home improvement setting.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying information)
• 6 months experience with common retail technology (smartphones/tablets)
• Reading, writing and basic arithmetic
• Able to stand for long periods and perform duties as required
• Minimally lift 25 lbs unassisted or more with aid

Responsibilities

• Welcome customers to Lowe's and provide friendly, professional service
• Help customers locate and handle merchandise
• Restock shelves and replenish supplies
• Process orders and deliveries accurately
• Cross-train in other store areas to improve service
• Prepare department merchandise per customer needs (e.g., paint tinting, pipe work)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech

Reading & arithmetic

Standing endurance

Tools

Smartphone

Tablet

Job description

Lowe's is hiring for a Customer Service Associate in the United Kingdom. The role involves welcoming customers, assisting with product selection, handling merchandise, and ensuring customer needs are met. Opportunities exist across departments with cross-training to support service excellence.

The position offers part-time options with competitive pay and benefits, including education support and a staff discount, suitable for those who enjoy helping customers in a home improvement setting.