Customer Service & Store Ops Associate

Lidl GB; Wales; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Job summary

Lidl GB is hiring a Customer Assistant in the United Kingdom. The role includes a 35-hour contract with early and late shifts, and a benefits package that includes a generous holiday allowance, a 10% in-store discount, and a pension scheme.

You will handle shelf restocking, tills, and customer service to ensure a clean, organized store and help customers receive the service they deserve. Training and progression opportunities are available as you grow in the role.

Qualifications

• Experience working in a fast-paced environment.
• Excellent customer service skills.
• Flexibility to start a shift early or finish late.
• A positive approach to changing priorities.
• Drive and passion to work hard and make your store a success.
• A smile on your face and a friendly manner to inspire your team and help our customers.

Responsibilities

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non-Food products

Skills

Customer service

Retail support

Flexibility

Communication

Job description

Lidl GB is hiring a Customer Assistant in the United Kingdom. The role includes a 35-hour contract with early and late shifts, and a benefits package that includes a generous holiday allowance, a 10% in-store discount, and a pension scheme.

You will handle shelf restocking, tills, and customer service to ensure a clean, organized store and help customers receive the service they deserve. Training and progression opportunities are available as you grow in the role.