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A leading company in the social housing sector is seeking an experienced Customer Service Planner for a permanent, full-time role in Basildon. The successful candidate will manage high volumes of calls while ensuring customer satisfaction and meeting service levels. With a focus on organisation and communication, you will play a key role within our operations.
Are you an experienced Customer Service Planner with a background in social housing or contractor repairs? Do you thrive in a fast-paced environment, managing high volumes of calls and ensuring customer satisfaction? If so, we want to hear from you!
We're looking for a dedicated and organised individual to join our growing team as a Customer Service Planner in Basildon. This is a permanent, full-time position offering a salary of up to £27,500 per annum. Please note, this role requires full-time office-based work with no hybrid options available.
As a Customer Service Planner, you'll be at the heart of our operations, responsible for:
To be successful in this role, you'll need:
If you're ready to take on a challenging and rewarding role in a supportive team, apply today! We're excited to welcome our next Customer Service Planner. Please submit your CV and cover letter outlining your suitability for the role to Afreen Begum or call 02045765019
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.