Customer Service Operative- Private link

Kart Directory; Birmingham; Hybrid; GBP 12,000 - 18,000; Full time

Job summary

TeamSport in Birmingham is seeking cheerful Customer Service Operatives to join our fuel bar team. You’ll deliver fast, friendly service and help create memorable experiences for customers during busy sessions.

We value energy, teamwork and a proactive mindset, with opportunities to upsell events and merchandise. Join a company that promotes internal development and a vibrant, fast-paced work environment.

Experience in hospitality or retail is welcome, and you must be over 18 to serve alcohol.

Qualifications

• Friendly and approachable with a positive attitude.
• Put customers first and deliver great service.
• Proactive, energetic and detail-oriented.
• Excellent eye for detail and teamwork.

Responsibilities

• Serving customers and preparing hot and cold food and drinks.
• Handling payments.
• Handling and managing stock.
• Upselling offers, events & merchandise.

Skills

Friendly

Customer-first

Proactive attitude

Attention to detail

Team player

Strong communication

Job description

About Us:

TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 37 tracks in the UK, 3 in Germany and 3 in the Netherlands and we are expanding further...but it's not just about karting! We also offer a mix of multi-activity experiences like mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options.

A Career in the Fast Lane:

At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities.

Community Champions:

Beyond being Carbon Neutral, we're actively making a positive impact in the communities we touch. Join us in supporting causes and charities that resonate with today's generation.

Best Places to Work:

Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm.

Our Values:

• Put the Customer on Pole: Make every karting experience unforgettable.


• One Crew: We're a close-knit team, fuelled by energy and fun!


• Stand Up and Stand Out: We Innovate, lead, and make our mark in the industry.


• Emphasis on Small Details: We get that the little things matter.


• Fuelled by Fun: It's not just a job; it's about enjoying what we do.

The TeamSport experience:

Beyond karting, we offer multi-activity experiences. Imagine growing with us as we aspire to hit 66 sites across the UK and Europe by 2026. Join us in creating memories, driving success, and making TeamSport the ultimate workplace adventure!

The role

We are on the lookout for fun and engaging personalities who have a passion for delivering great experiences for our customers. We are on the lookout for Customer Service Operatives who can provide the best possible service in our fuel bar.

What skills our bar and kitchen crew have

• We are friendly and approachable


• We put customers first


• We have a positive and proactive attitude


• We have a great eye for detail


• We communicate well together


• We are team players!


• We are all over 18 due to serving alcohol without supervision

What you will be doing

• Serving customers and preparing hot and cold food and drinks


• Handling payments


• Handling and managing stock


• Up selling offers, events & merchandise