Customer Service Operative- Group Session

Kart Directory; Nottingham; Hybrid; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Discounted food & drinks

Rewards platform

Job summary

TeamSport is seeking friendly Customer Service Operatives to deliver top-notch service at our fuel bar across UK tracks. You will be on the front line for guest experiences, handling payments, serving food and drinks, and contributing to a high-energy team culture.

Ideal candidates are friendly, customer-focused, detail-oriented, and capable of upselling events and merchandise. Applicants must be 18+ due to alcohol service and enjoy working in a fast-paced, fun environment.

Qualifications

• We are friendly and approachable.
• We put customers first.
• We have a positive and proactive attitude.
• We have a great eye for detail.
• We communicate well together.
• We are team players!
• We are all over 18 due to serving alcohol without supervision.

Responsibilities

• Serving customers and preparing hot and cold food and drinks.
• Handling payments.
• Handling and managing stock.
• Up selling offers, events & merchandise.

Skills

Customer service

Communication

Teamwork

Attention to detail

POS handling

upselling

18+ requirement due to alcohol

Job description

About Us:

TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 37 tracks in the UK, 3 in Germany and 3 in the Netherlands and we are expanding further...but it's not just about karting! We also offer a mix of multi-activity experiences like mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options.

Why Join Us?

A Career in the Fast Lane:

At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities.

Community Champions:

Beyond being Carbon Neutral, we're actively making a positive impact in the communities we touch. Join us in supporting causes and charities that resonate with today's generation.

Best Places to Work:

Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm.

Our Values:

• Put the Customer on Pole: Make every karting experience unforgettable.
• One Crew: We're a close-knit team, fuelled by energy and fun!
• Stand Up and Stand Out: We Innovate, lead, and make our mark in the industry.
• Emphasis on Small Details: We get that the little things matter.
• Fuelled by Fun: It's not just a job; it's about enjoying what we do.

The TeamSport experience:

Beyond karting, we offer multi-activity experiences. Imagine growing with us as we aspire to hit 66 sites across the UK and Europe by 2026. Join us in creating memories, driving success, and making TeamSport the ultimate workplace adventure!

The role

We are on the lookout for fun and engaging personalities who have a passion for delivering great experiences for our customers. We are on the lookout for Customer Service Operatives who can provide the best possible service in our fuel bar.

What skills our bar and kitchen crew have

• We are friendly and approachable
• We put customers first
• We have a positive and proactive attitude
• We have a great eye for detail
• We communicate well together
• We are team players!
• We are all over 18 due to serving alcohol without supervision

What you will be doing

• Serving customers and preparing hot and cold food and drinks
• Handling payments
• Handling and managing stock
• Up selling offers, events & merchandise

Ready to Join the Race?

If are shortlisted for the role, you will be invited via email to join one of our fun and engaging group recruitment sessions at our track!