Customer Service Officer

Momenta Group; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading financial services company in London is seeking a Customer Services Officer to join their specialized team. In this role, you will provide guidance to families and executors during challenging times, ensuring efficient and accurate service. The ideal candidate will have a background in customer service, exceptional written and verbal communication skills, and the ability to work collaboratively with other teams.

Qualifications

• Experience in customer service is highly desirable.
• Ability to work as part of a team.
• Efficient organization skills.
• Exceptional written and verbal communication.

Responsibilities

• Minimize stress through efficient and accurate service.
• Protect interests of customers and the bank.
• Collaborate across teams to deliver meaningful outcomes.

Skills

Customer Service Background

Team Player

Organizational Skills

Communication Skills

Job description

Social network you want to login/join with:

We have upcoming roles in Melbourne working with a reputable banking client — an opportunity to truly make a difference and start your career! As a Customer Services Officer, you will work within a specialised team providing guidance to families and executors through one of life’s most difficult transitions.

Responsibilities:

• Minimising stress through efficient and accurate service
• Protecting the interests of customers and the bank
• Collaborating across teams to deliver meaningful outcomes

Skills & Experience required:

• A background in Customer Service will be highly desirable.
• Highly organised with the ability to work as a team player.
• Dedicated and reliable.
• Exceptional written and verbal communication skills.