Customer Service Officer

Morgan Hunt UK Limited; Chiswick; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a vibrant community as a Customer Services Officer in Hounslow. This role offers flexible shifts and the opportunity to make a real difference in people's lives. If you are passionate about customer service and creating an inclusive environment, we want to hear from you.

Qualifications

• Experience in customer-facing roles and reception duties.
• Strong communication skills and ability to support diverse individuals.

Responsibilities

• Provide information and support as the first point of contact.
• Handle reception duties and ensure safety checks as First Aider.
• Create a positive environment for residents and visitors.

Skills

Outstanding customer service

First Aid training

Safety and wellbeing management

Job description

Position: Customer Services Officer

Location: Hounslow

Hours: Flexible ad-hoc shifts (Full-time & Part-time available)

Pay: £12.44 per hour

Are you someone who thrives on connection and community? Do you enjoy roles that keep you on your toes and let you make a real difference every day?

Our Client is looking for a Customer Services Officer to be the welcoming face and first point of contact at a vibrant, community-focused centre in Hounslow.

In this role, you'll:

Provide outstanding customer service offering information, support, and a friendly ear

Handle a variety of reception duties including answering calls, processing payments, logging repairs, and managing post

Take responsibility for safety and wellbeing as a trained First Aider and Fire Marshal conducting regular checks and patrols

Support residents, service users, and visitors creating a positive and inclusive environment for all

Why join us?

Be part of a team that truly values people and purpose

Make a daily impact in a space that empowers the community

Work in a dynamic role where no two days are the same

If you bring warmth, reliability, and a passion for people we'd love to hear from you. Apply now and help shape a stronger, more connected community.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.