Customer Service & Logistics Advisor *Friendly team*

Office Angels; Playden; On-site; GBP 26,000 - 28,000; Full time

Job description

Are you a people person with excellent communication skills? Do you thrive in a dynamic and customer focused environment? If so, we're recruiting for the perfect Customer Service role for you. You'll be joining a small, friendly, dedicated and supportive customer team who work in modern offices.

Please find all the details below:

Job Title: Customer Service & Logistics Advisor

Location: Rye, East Sussex (Your own transport is required due to the location of this business)

Salary: £26k - £28k DOE

Hours: Monday-Friday 8:30am - 5pm

Benefits: 23 days + bank holidays, Company pension scheme and health care scheme.

Key responsibilities:

1. Providing exceptional customer service via the telephone and e-mail
2. Processing customer orders
3. Checking deliveries
4. Resolving any customer queries and issues promptly
5. Confirming orders with customers
6. Arranging transport for products to be delivered
7. Collaborating with other team members to support the customer experience
8. Maintaining accurate records of customer interactions and transactions

You'll be the ideal candidate for this role if you have the following:

1. Previous office based customer service experience
2. Excellent communication skills
3. Experience using MS office with accurate typing ability
4. Strong problem solving skills

Next steps:

If you have customer service experience and would love a new permanent position, then please apply today - this is such an incredible opportunity and we will support you through your new job journey.

Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do, please call us on 01233 611780 ASAP or within 24 hours to discuss the position in further detail with Emma (Candidate Manager) or Nicola (Permanent Consultant).

We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.