Customer Service Host

UK Theatre Association; Metchley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A charity organization is seeking a Shop Volunteer to assist in customer engagement, sorting donations, and pricing items for sale in their Harborne Superstore shop. This role is perfect for anyone wanting to make a difference in their community while gaining retail experience. Volunteers can choose their hours, with a minimum commitment of 3 hours a week. Join us for an exciting and dynamic volunteering journey!

Benefits

Free online courses

Retail discounts

Social events and recognition rewards

Qualifications

• Enthusiastic and friendly attitude.
• Ability to work as part of a team.
• Willingness to learn new skills.

Responsibilities

• Engage with customers in the shop.
• Sort and accept donated stock.
• Price donations accurately for sale.
• Operate the till and handle transactions.

Skills

Customer engagement

Sorting donations

Pricing skills

Cash handling

Job description

As a Shop Volunteer with us, you will be: Engaging with customers Accepting and sorting donated stock Pricing donations for sale Working on the till, At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, so most of the care that we provide is funded through fundraising and through our shops. To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our Harborne Superstore shop. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between. Our shop is open Monday to Thursday 9am to 6pm and Friday's & Saturdays 9am to 7pm & Sundays 10am to 4pm. You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week. As a Shop Volunteer with us, you will be:

• Engaging with customers
• Accepting and sorting donated stock
• Pricing donations for sale
• Working on the till
Why Volunteer at Acorns?
• To help a local charity and make a difference in your local community
• Connect with likeminded people and make new friends
• Enhance your CV by learning new skills and gaining experience
• Opportunities to progress to other roles
• Access to free online courses
• Retail discounts
• Invites to social events and participation in our volunteer recognition schemes and rewards