Customer Service & General Assistant — Free Lunch & Career Growth

bartlett mitchell - #GHemel

Hemel Hempstead

On-site

GBP 18,000 - 24,000

Full time

14 days+
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Benefits offered by this job

Birthday day off
Masterclasses with Michelin-starredChe
Fully funded development courses
Discounts and cashback
Cycle-to-work
Volunteer day off
Free lunch
Mental Health App
Enhanced parental leave
Fertility leave
Grandparent leave

Job summary

BM Caterers in Hemel Hempstead is seeking a Customer Service Assistant / General Assistant to join our catering team. This 40-hour week runs 5 days out of 7, with a focus on clean counters, well-stocked displays and delivering friendly service.

You’ll listen to instructions, communicate confidently with customers, and ensure a positive dining experience while following food safety practices. Experience in customer service, merchandising, and till handling is preferred.

Qualifications

  • Food Safety Level 2 and Health & Safety Level 2 certificates.
  • Experience in a customer service environment.
  • Good merchandising skills and till experience.

Responsibilities

  • Monitor counters and chillers, keep areas clean and well-presented.
  • Communicate confidently with customers and take instructions from the manager.
  • Provide prompt, efficient service and ensure a positive customer experience.
  • Follow food safety procedures and maintain high standards of cleanliness.

Skills

Customer service
Communication
Attention to detail
Till handling
Merchandising

Education

Food Safety Level 2
Health & Safety Level 2

Tools

Till system

Job description

BM Caterers in Hemel Hempstead is seeking a Customer Service Assistant / General Assistant to join our catering team. This 40-hour week runs 5 days out of 7, with a focus on clean counters, well-stocked displays and delivering friendly service.

You’ll listen to instructions, communicate confidently with customers, and ensure a positive dining experience while following food safety practices. Experience in customer service, merchandising, and till handling is preferred.

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