customer service field agent driving Stourbridge

Randstad Business Support - London; Stourbridge; On-site; GBP 10,000 - 40,000; Part time

Job summary

A government agency is seeking a Customer Service Field Agent in Stourbridge. The role involves supporting ONS survey participants by visiting residents, requiring a valid UK driving license and strong communication skills. The position offers flexible hours and an hourly pay of £12.55. This contract lasts for 3 months, potentially extendable.

Benefits

Fuel Allowance: £0.45 per mile

Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked

Flexible working hours

Qualifications

• Must have 1 year UK experience in any role.
• Full UK driving license and your own car required.
• DBS check or proof of one completed in the past 3 months.

Responsibilities

• Visit residents within a 40-mile radius using your own car.
• Provide guidance and support to help shape UK policies.

Skills

Strong communication skills

Basic tech skills

Good knowledge of Microsoft Excel

Good knowledge of Google Sheets

Job description

Overview

The future of work is here: it's flexible, supportive, and built around you.

As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.

Company - Office For National Statistics

Location - Stourbridge

Responsibilities

• Visit residents within a 40-mile radius using your own car (fuel costs covered) to support participants in the ONS survey and encourage survey completion.
• Provide guidance and support as needed to help shape UK policies and improve communities.

Qualifications

• Must have 1 year UK experience in any role
• Full UK driving license and your own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good knowledge of Microsoft Excel and Google Sheets
• DBS check or proof of one completed in the past 3 months

Benefits

• Pay: £12.55 per hour
• Fuel Allowance: £0.45 per mile
• Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional Saturdays
• Contract: 3 Months; might be extended

If interested, please contact 01622 585980 or send your updated CV to [e-mail]

Randstad Business Support is acting as an Employment Business in relation to this vacancy.