Customer Service Field Agent (Driving) - Hereford (HR2)

Randstad Delivery; Hereford; On-site; GBP 10,000 - 40,000; Part time

Job summary

A UK government agency is hiring a Field Service Agent in Hereford to support participants in the ONS survey. This role requires visiting residents within a 40-mile radius using your own car. Candidates should possess strong communication skills and basic tech skills, along with a full UK driving license. The position offers flexible hours and a pay rate of £12.55 per hour, with additional allowances for fuel and meals.

Benefits

£0.45 per mile fuel allowance

Meal allowance of £7.50 for 5 hours worked, £15 for 10 hours worked

Flexible working hours

Qualifications

• 1 year of UK experience in any role is required.
• Full UK driving license and your own car are necessary.
• DBS check or proof of one completed in the past 3 months.

Responsibilities

• Visit residents within a 40-mile radius using your own car.
• Encourage survey completion and provide guidance.
• Help shape UK policies and improve communities.

Skills

Strong communication skills

Basic tech skills with a laptop and smartphone

Good knowledge of Microsoft Excel and Google Sheets

Job description

Overview

Hit the Road to a Great Career: We're Hiring Field Service Agents

As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.

Responsibilities

• Visit residents within a 40-mile radius using your own car (fuel costs covered).
• Encourage survey completion and provide guidance and support as needed.
• Help shape UK policies and improve communities through participant engagement.

Company

Office For National Statistics

Location

Hereford (HR2)

Benefits & Schedule

• Pay: £12.55 per hour
• Fuel Allowance: £0.45 per mile
• Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional Saturdays
• Contract: 3 months (might be Extended)

What You'll Need

• Must have 1 year UK experience in any role
• Full UK driving license and your own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good knowledge of Microsoft Excel and Google Sheets
• DBS check or proof of one completed in the past 3 months

How to Apply

Please apply to this advert or call (phone number removed) and ask for Akhil or email

Randstad Business Support is acting as an Employment Business in relation to this vacancy