Customer Service Field Agent (Driving) - Hereford (HR1)

Randstad Delivery; Hereford; On-site; GBP 10,000 - 40,000; Part time

Job summary

A government statistics agency is seeking Field Service Agents in Hereford to support survey activities. You will drive to visit residents and encourage survey completion while providing necessary guidance. The role offers flexible hours, a pay rate of £12.55 per hour, and a fuel allowance. Applicants must have a driving license, experience, and basic tech skills.

Benefits

Fuel allowance

Meal allowance

Flexible hours

Qualifications

• Must have 1 year UK experience in any role.
• Full UK driving license and your own car (business car insurance required).
• DBS check or proof of one completed in the past 3 months.

Responsibilities

• Visit residents within a 40-mile radius using your own car.
• Encourage survey completion and provide guidance and support.
• Support ONS survey activities and contribute to insights.

Skills

Strong communication skills

Ability to work independently

Basic tech skills

Good knowledge of Microsoft Excel

Good knowledge of Google Sheets

Job description

Overview

Hit the Road to a Great Career: We\'re Hiring Field Service Agents

As a Customer Service Field Agent Driving, you\'ll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.

Company: Office For National Statistics

Location: Hereford (HR1)

Benefits

• Pay: £12.55 per hour
• Fuel Allowance: £0.45 per mile
• Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional Saturdays
• Contract: 3 Months (Might be Extended)

Responsibilities

• Visit residents within a 40-mile radius using your own car; fuel costs are covered.
• Encourage survey completion and provide guidance and support as needed.
• Support the Office for National Statistics survey activities and contribute to policy and community insights.

Qualifications

• Must have 1 year UK experience in any role
• Full UK driving license and your own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good knowledge of Microsoft Excel and Google Sheets
• DBS check or proof of one completed in the past 3 months

To Apply

Please apply to this advert or call (phone number removed) and ask for Akhil or email

Randstad Business Support is acting as an Employment Business in relation to this vacancy