Customer Service Field Agent (Driving) - Falkirk

Randstad Delivery; Falkirk, Stirling; Hybrid; GBP 10,000 - 40,000; Part time

Job summary

A government agency in Falkirk seeks a Customer Service Field Agent to support the ONS survey. The role involves visiting residents within a 40-mile radius, encouraging survey participation, and providing support. Must have a year of UK experience, a driving license, and a car. This position offers £12.55 per hour with travel and meal allowances, along with flexible working hours.

Benefits

Fuel allowance

Meal allowance

Flexible hours

Qualifications

• Must have 1 year UK experience in any role.
• Full UK driving license and your own car required.
• DBS check or proof of one completed in the past 3 months.

Responsibilities

• Visit residents within a 40-mile radius using your own car.
• Encourage survey completion and provide guidance.
• Contribute to shaping UK policies through survey participation.

Skills

Strong communication skills

Ability to work independently

Basic tech skills

Knowledge of Microsoft Excel

Knowledge of Google Sheets

Job description

Overview

The Road to Success Starts Here: Join Us as a Field Agent. As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.

Company: Office for National Statistics

Location: Falkirk

Responsibilities

• Visit residents within a 40-mile radius using your own car (fuel costs covered).
• Encourage survey completion and provide guidance and support as needed.
• Contribute to shaping UK policies and improving communities through survey participation.

Why You'll Love This Role

• Pay: £12.55 per hour
• Fuel Allowance: £0.45 per mile
• Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional Saturdays
• Contract: 3 months (Might be Extended)

What You'll Need

• Must have 1 year UK experience in any role
• Full UK driving license and your own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good knowledge of Microsoft Excel and Google Sheets
• DBS check or proof of one completed in the past 3 months

To Apply

Please apply to this advert or call (phone number removed) and ask for Akhil or email.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.