Customer Service Field Agent (Driving) - Cheltenham

Randstad Delivery; Cheltenham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A staffing agency is looking for a Customer Service Field Agent in Cheltenham to support ONS surveys by visiting residents. The role requires a UK driving license and a personal car, offering £12.55 per hour plus allowances for fuel and meals. This flexible position involves 20-30 hours of work per week and may last for 3 months, assisting in shaping UK policies and improving communities.

Benefits

Fuel Allowance

Meal Allowance

Flexible Hours

Qualifications

• Must have 1 year UK experience in any role.
• Full UK driving license and your own car (business car insurance required).
• DBS check or proof of DBS completed in the past 3 months.

Responsibilities

• Visit participants within a 40-mile radius using your own car.
• Encourage survey completion and provide guidance and support.
• Represent the Office for National Statistics in a professional manner.

Skills

Strong communication skills

Ability to work independently

Basic tech skills

Good knowledge of Microsoft Excel

Good knowledge of Google Sheets

Job description

Overview

Ready for Action? Field Agent Openings Available for Immediate Hire. As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.

Company

Office for National Statistics

Location

Cheltenham

Responsibilities

• Visit participants within a 40-mile radius using your own car (fuel costs covered).
• Encourage survey completion and provide guidance and support as needed.
• Represent the Office for National Statistics in a professional manner to assist with policy impact and community improvement.

Benefits and Details

• Pay: £12.55 per hour
• Fuel Allowance: £0.45 per mile
• Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM–8 PM), occasional Saturdays
• Contract: 3 months (may be extended)

Qualifications

• Must have 1 year UK experience in any role
• Full UK driving license and your own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good knowledge of Microsoft Excel and Google Sheets
• DBS check or proof of DBS completed in the past 3 months

To Apply

• Please apply to this advert or call the number provided and ask for Akhil, or email us.

Randstad Business Support is acting as an Employment Business in relation to this vacancy