Customer Service Field Agent (Driving) - Castle Douglas

Randstad Delivery; Castle Douglas; Remote; GBP 40,000 - 60,000; Part time

Job summary

A leading recruitment agency is seeking a Customer Service Field Agent to support the ONS survey by visiting participants in Castle Douglas. You will encourage survey completion and provide necessary guidance. This role requires a full UK driving license, your own car, and strong communication skills. The position offers flexible hours, fuel allowance, and a pay of £12.55 per hour.

Benefits

Pay: £12.55 per hour

Fuel Allowance: £0.45 per mile

Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked

Flexible Hours: 20-30 hours per week

Qualifications

• Must have 1 year UK experience in any role.
• Full UK driving license and your own car (business car insurance required).
• DBS check or proof of one completed in the past 3 months.

Responsibilities

• Visit participants within a 40-mile radius using your own car.
• Encourage survey completion and provide guidance and support to participants.

Skills

Strong communication skills

Ability to work independently

Basic tech skills with laptop and smartphone

Good knowledge of Microsoft Excel

Good knowledge of Google Sheets

Job description

Overview

Beyond the Cubicle: Take on a Field Agent Role

As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.

Location: Castle Douglas

Responsibilities

• Visit participants within a 40-mile radius using your own car; fuel costs are covered.
• Encourage survey completion and provide guidance and support to participants to help shape UK policies and improve communities.

What You'll Need

• Must have 1 year UK experience in any role
• Full UK driving license and your own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good knowledge of Microsoft Excel and Google Sheets
• DBS check or proof of one completed in the past 3 months

Benefits & Working Arrangements

• Pay: £12.55 per hour
• Fuel Allowance: £0.45 per mile
• Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional Saturdays
• Contract: 3 months (may be extended)

How to Apply

Please apply to this advert or call (phone number removed) and ask for Akhil or email. Randstad Business Support is acting as an Employment Business in relation to this vacancy.