Customer Service Field Agent (Driving) - Burton - On - Trent

Randstad Delivery; Burton upon Trent; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A government agency is seeking Field Service Agents to support the ONS survey across the UK. You will visit residents within a 40-mile radius, encouraging survey completion and providing support. Candidates must have a UK driving license, their own car, and strong communication skills. This role offers flexible hours and a pay of £12.55 per hour, with additional allowances for fuel and meals.

Benefits

Fuel allowance

Meal allowance

Flexible hours

Qualifications

• Must have 1 year UK experience in any role.
• Full UK driving license and your own car required.
• DBS check or proof of one completed in the past 3 months.

Responsibilities

• Visit residents within a 40-mile radius using your own car.
• Encourage survey completion and provide necessary support.
• Assist in collecting accurate responses for the ONS survey.

Skills

Strong communication skills

Ability to work independently

Good knowledge of Microsoft Excel

Good knowledge of Google Sheets

Job description

Overview

Hit the Road to a Great Career: We're Hiring Field Service Agents. As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission is to encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.

Company

Office For National Statistics

Location

Burton on Trent

Responsibilities

• Visit residents within a 40-mile radius using your own car (fuel costs covered).
• Encourage survey completion and provide guidance and support as needed.
• Support the ONS survey process and assist in collecting accurate responses.

Benefits and Details

• Pay: £12.55 per hour
• Fuel Allowance: £0.45 per mile
• Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional Saturdays
• Contract: 3 months (might be extended)

What You'll Need

• Must have 1 year UK experience in any role
• Full UK driving license and your own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good knowledge of Microsoft Excel and Google Sheets
• DBS check or proof of one completed in the past 3 months

How to Apply

Please apply to this advert or call (phone number removed) and ask for Akhil or email. Randstad Business Support is acting as an Employment Business in relation to this vacancy.