customer service field agent driving Birmingham

Randstad Business Support - London; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A governmental agency is seeking a Customer Service Field Agent Driving to engage with residents and encourage survey participation within Birmingham. The role requires a full UK driving license and offers flexible hours between 20-30 weekly. Ideal candidates have strong communication skills and basic tech proficiency. Compensation includes £12.55 per hour, fuel allowance, and meal allowances.

Benefits

Flexible Hours

Fuel Allowance

Meal Allowance

Qualifications

• Minimum of 1 year UK experience in any role.
• Must have a full UK driving license and own car.
• Business car insurance required.

Responsibilities

• Visit residents within a 40-mile radius to support the ONS survey.
• Encourage survey completion and provide needed guidance.
• Help shape UK policies through engagement.

Skills

Strong communication skills

Ability to work independently

Basic tech skills

Good knowledge of Microsoft Excel

Good knowledge of Google Sheets

Job description

Overview

We\'re building a workplace where you can be your best self, inside and outside the office.

As a Customer Service Field Agent Driving, you\'ll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.

Company: Office For National Statistics

Location: Birmingham

Why You\'ll Love This Role

• Pay: £12.55 per hour
• Fuel Allowance: £0.45 per mile
• Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional Saturdays
• Contract: 3 Months, might be extended

Responsibilities

• Visit residents within a 40-mile radius using your own car (fuel costs covered) to support participants in the ONS survey.
• Encourage survey completion and provide guidance and support as needed.
• Help shape UK policies and improve communities through participant engagement.

Qualifications

• Must have 1 year UK experience in any role
• Full UK driving license and own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good knowledge of Microsoft Excel and Google Sheets
• DBS check or proof of one completed in the past 3 months

If interested, please contact me at 01622 585980 or send your updated CV at dharanikumar. b @ randstad. co. uk

Randstad Business Support is acting as an Employment Business in relation to this vacancy.