Customer Service Field Agent (Driving) - Beccles

Randstad Delivery; Beccles; On-site; GBP 40,000 - 60,000; Part time

Job summary

A government statistics agency in Beccles seeks a Customer Service Field Agent to support participants in the ONS survey. You'll use your car to visit residents, encourage survey completion, and provide guidance. The role offers flexible hours (20-30 hours per week) with pay at £12.55 per hour plus allowances. Experience with communication and technology is essential. Apply to join a meaningful initiative improving UK communities.

Benefits

Fuel Allowance: £0.45 per mile

Meal Allowance: £7.50 for 5 hours, £15 for 10 hours

Flexible Hours

Qualifications

• 1 year of UK experience in any role.
• Full UK driving licence and your own car (business car insurance required).
• DBS check or proof of one completed in the past 3 months.

Responsibilities

• Support participants in the ONS survey by visiting residents.
• Encourage survey completion and provide necessary guidance.
• Shape UK policies and improve communities.

Skills

Strong communication skills

Basic tech skills with a laptop and smartphone

Good knowledge of Microsoft Excel and Google Sheets

Job description

Overview

Step into the Field: Where Your Skills Lead to Success

As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, provide guidance and support as needed, helping to shape UK policies and improve communities.

Role Details

• Company: Office for National Statistics
• Location: Beccles

What You'll Love This Role

• Pay: £12.55 per hour
• Fuel Allowance: £0.45 per mile
• Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday–Friday (9 AM–8 PM), occasional Saturdays
• Contract: 3 Months (May be Extended)

What You'll Need

• Must have 1 year UK experience in any role
• Full UK driving licence and your own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good knowledge of Microsoft Excel and Google Sheets
• DBS check or proof of one completed in the past 3 months

To Apply

Please apply to this advert or call (phone number removed) and ask for Akhil or email

Randstad Business Support is acting as an Employment Business in relation to this vacancy