Customer service field agent Cardiff

ZipRecruiter; Cardiff; Remote; GBP 40,000 - 60,000; Full time

Job summary

A governmental statistics organization in the UK is seeking a Customer Service Field Agent to conduct surveys across various locations. The role requires a valid driving license, strong communication skills, and the ability to work independently. It offers a pay rate of £12.55 per hour with additional allowances. Ideal candidates will be motivated and proficient with technology.

Benefits

Mileage Allowance

Meal Allowance

Qualifications

• A valid UK driving license and your own car.
• The ability to travel up to 40 miles for assignments.
• Willingness to get business car insurance and complete a DBS check.

Responsibilities

• Conduct surveys and encourage participation.
• Travel to different locations as the face of the ONS.
• Work with minimal supervision.

Skills

Excellent communication skills

Ability to persuade people

Self-disciplined and motivated attitude

Proficiency with a laptop and smartphone

Job description

Overview

Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people.

Role Details

• Location: York
• Pay Rate: £12.55 per hour
• Mileage Allowance: £0.45 per mile
• Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours
• Duration: Temporary contract until December 17, 2025
• Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays)
• Contract: Temporary, with weekly pay through Randstad

What You'll Need

• A valid UK driving license and your own car
• The ability to travel up to 40 miles for assignments
• Willingness to get business car insurance and complete a DBS check
• Excellent communication skills and the ability to persuade people to participate in surveys
• A self-disciplined and motivated attitude — you'll be working with minimal supervision
• Proficiency with a laptop and smartphone for data entry and planning

How to Apply

If you're interested, please email or call the team on (phone number removed) to learn more.

Randstad Business Support is acting as an Employment Business in relation to this vacancy