Customer Service/Export Administrator

Aspion; Birkenhead; On-site; GBP 26,000 - 28,000; Full time

Job summary

A logistics and supply chain company in the Wirral area is seeking a Shipping/Purchasing Administrator to manage daily shipping operations. This role involves processing shipping documentation, coordinating shipments, and ensuring compliance with regulations. The ideal candidate has strong logistics experience and excellent organizational skills, with proficiency in relevant software. This position offers a competitive salary and a supportive work environment.

Qualifications

• Proven experience in a logistics, shipping, or supply chain role.
• Strong knowledge of domestic and international shipping procedures and documentation.
• Familiarity with customs regulations and Incoterms.

Responsibilities

• Prepare and process shipping documentation including bills of lading and commercial invoices.
• Coordinate domestic and international shipments in line with company policies.
• Communicate with carriers and freight forwarders to schedule pickups.

Skills

Logistics experience

Knowledge of shipping procedures

Organizational skills

Communication skills

Attention to detail

Microsoft Office proficiency

Tools

SAP

Oracle

Job description

Job Title: Shipping/Purchasing Administrator
Rate: Up to 26k/28k pro rata
Location: Bromborough

Temp 2 Months - Immediate Start

Aspion are currently recruiting on behalf of our well-established client based in the Wirral area who are looking for an immediate Customer Service/Export Administrator to join their team on a permanent basis.

The Administrator is responsible for coordinating and supporting the daily shipping operations of the company. This includes processing shipping documentation, liaising with freight providers, ensuring compliance with regulations, and providing administrative support to ensure timely and accurate delivery of goods.

Key Responsibilities

• Prepare and process shipping documentation including bills of lading, packing lists, commercial invoices, and export declarations.
• Coordinate domestic and international shipments in line with company policies and customer requirements.
• Communicate with carriers, freight forwarders, and couriers to schedule pickups and deliveries.
• Track shipments and proactively address any delays or issues that arise.
• Maintain accurate records of shipments and associated paperwork.
• Ensure compliance with import/export laws and regulations.
• Liaise with internal departments (sales, production, warehouse) to ensure timely order fulfillment.
• Manage and monitor inventory of shipping supplies.
• Assist with freight cost analysis and provide recommendations for cost optimization.
• Handle customer and supplier inquiries regarding shipping and delivery.

Required Skills and Qualifications

• Proven experience in a logistics, shipping, or supply chain role.
• Strong knowledge of domestic and international shipping procedures and documentation.
• Familiarity with customs regulations and Incoterms.
• Excellent organizational and time-management skills.
• High attention to detail and accuracy.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (especially Excel) and shipping/logistics software (e.g., SAP, Oracle, or equivalent).
• Ability to multitask and work under pressure in a fast-paced environment.
• Hours Monday to Friday 8am to 4.30pm

At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data - These can be viewed on our website