Customer Service Executives

Brandorr Group; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A logistics company in Nottingham is seeking a Customer Services Executive to enhance client relationships through exceptional service. Candidates should have customer service experience, strong communication skills, and be proficient in Microsoft Office and CRM software. The role offers a dynamic, fast-paced environment where adaptability is key.

Qualifications

• Experience in customer service or client-facing role, preferably in logistics.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and customer-centric mindset.

Responsibilities

• Maintain and enhance client relationships.
• Deliver exceptional customer service and support.

Skills

Customer service experience

Communication skills

Problem-solving abilities

Organizational skills

Proficiency in Microsoft Office

CRM experience

Tools

Microsoft Office

CRM Software

WMS

Job description

Senior Salmon LTD are looking for a Customer Services Executive to join their growing client based in Annesely

A successful candidate will play a vital role in maintaining and enhancing client relationships by delivering exceptional customer service and support

• Previous experience in a customer service or client-facing role, preferably in the logistics or supply chain industry
• Excellent communication and interpersonal skills, with the ability to build rapport and effectively communicate with clients and internal stakeholders
• Strong problem-solving abilities, with a proactive and solution-oriented approach to addressing client and customer issues
• Detail-oriented with excellent organisational skills, able to manage multiple tasks and priorities effectively.
• Proficiency in Microsoft Office applications (Particularly Excel) and experience with CRM (Customer Relationship Management) or WMS (Warehouse Management Software) preferred
• A customer-centric mindset with a passion for delivering exceptional service and exceeding client expectations
• Flexibility to adapt to changing priorities and work effectively in a fast-paced environment
  
  

Please call us on 01623 857585 or click "Apply now"

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