Customer Service Executive - Treforest

Johnsons Workwear; Pontypridd; On-site; GBP 31,000; Full time

Job summary

Johnsons Workwear seeks a Customer Service Executive to enhance customer satisfaction and develop their client base. Responsibilities include achieving sales targets, maintaining accurate records, and fostering strong customer relationships. A competitive salary with bonus potential and a range of benefits, including a company car and pension, awaits the right candidate.

Benefits

Company car

Access to a company Share Save Scheme

Employee wellness programme

Company pension

Life assurance

Training academy

Qualifications

• Proven ability to maintain and develop customer relationships.
• Experience in achieving retention and sales targets.
• Strong organizational skills to keep accurate records.

Responsibilities

• Achieve customer retention and sales targets.
• Foster and maintain good working relations with customers.
• Complete all visits according to schedule.

Skills

Customer relationship management

Sales target achievement

Effective communication

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Johnsons Workwear

Location:

Pontypridd, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

b7b50fbf1afb

Job Views:

3

Posted:

02.06.2025

Expiry Date:

17.07.2025

col-wide

Job Description:

We’re currently seeking a Customer Service Executive to regularly visit and liaise with customers to ensure their satisfaction with all aspects of our service in accordance with our customer commitment and maintain and develop the customer base.

In this role you will:

• Achieve customer retention and sales targets
• Complete all visits according to schedule
• Work closely with the Customer Service Administrators
• Forward queries and keep managers, supervisors, colleagues informed as necessary
• Keep accurate records where required
• Foster and maintain good working relations between customer, Company and colleagues
• Other Ad hoc duties as required.

This role offers a range of benefits including:

• £30,600 per annum + On Target Bonus/Commission
• Company car
• Access to a company Share Save Scheme
• Employee wellness programme and referral scheme
• Company pension
• Life assurance
• Access to an award-winning training academy dedicated to staff development

40 hours per week, Monday – Friday

8.00am – 4.30pm (some flexibility required on hours due to customer/business demands)

Johnsons Workwear is one of the UK’s largest suppliers of textile service solutions. We work with thousands of customers across all sorts of industries, including food manufacturers, the motor trade, engineering companies, dental surgeries and chemical plants to name a few.

Our customers range from huge multi-national household names to independently owned family businesses and we take care of every single one of them. They like us too – as we get independently reviewed by our customer base each year and always come out on top for our shape and size in our industry.

We’re an employee focused business, committed to developing our people to ensure that we have the best there is as part of our team and we’re looking for our next Workwear Hero to become part of the hugely successful Johnsons family.

Are you ready to join as one of our Workwear Heroes? Apply now!