Customer Service Executive - Italian Speaking

Office Angels; Worthing; On-site; GBP 26,000 - 28,000; Full time

Job summary

A recruitment agency is looking for an Italian Speaking Customer Service Specialist based in Worthing. This full-time, temporary position involves handling customer queries in Italian and English, providing professional support, and collaborating with teams for a seamless experience. Ideal candidates will have office experience and strong communication skills. Competitive salary offered between £26,000 and £28,000, with training provided.

Qualifications

• Fluent in both Italian and English (spoken and written).
• Previous office experience is preferred.
• Strong communication and problem-solving skills are essential.
• Positive attitude with a proactive approach.

Responsibilities

• Handle customer queries via phone, email, and live chat in Italian and English.
• Provide empathetic, professional support to resolve issues.
• Log customer interactions and feedback accurately.
• Collaborate with internal teams for seamless customer experience.
• Support team members through provided training.

Skills

Fluent Italian

Fluent English

Communication skills

Problem-solving skills

Team-player mindset

Job description

Overview

Italian Speaking Customer Service - Temp Role

Location: Worthing - Full-time, on-site (1 day WFH after training)

Contract: Temporary until end of 2025, with potential extension

Salary: £26,000 - £28,000

What the role involves

• Handling customer queries via phone, email, and live chat in Italian and English
• Providing empathetic, professional, and efficient support to resolve issues
• Accurately logging customer interactions and feedback
• Collaborating with internal teams to ensure a smooth and seamless customer experience
• Supporting an existing team member with full training provided

What we're looking for

• Fluent Italian and English (spoken and written)
• Previous office experience
• Excellent communication and problem-solving skills
• A positive, proactive attitude and a team-player mindset

This is a fantastic opportunity to join a friendly, fast-moving team where your language skills will be valued and your career supported.

Ready to join us?

Apply today with your CV and take the next step in your customer service journey!

Next steps

• Apply today, the client is looking for someone to interview and start immediately!
• Please apply today with your up to date CV
• If you experience any issues applying, please send your CV along with the name of the role you are applying for to [e-mail]

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles; if you have not been contacted within the next 5 days of applying for this role, you have not been successful but please go to our website for more vacancies - www.officeangels.com.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.