Customer Service Executive - Immediate Start Required

Office Angels; Doncaster; Hybrid; GBP 24,000; Full time

Job summary

A well-known employment agency in Doncaster seeks a Customer Service Superstar to join their growing team. The role involves handling phone and email correspondence, ensuring customers have a personal and respectful experience. The position offers a salary of £24K and opportunities for a self-progression scheme. Ideal candidates will have previous customer service experience and a positive attitude.

Benefits

Comprehensive onboarding plan

Influence product decisions

Supportive company culture

Qualifications

• Proficient in both phone and email communication.
• Experience in providing respectful customer interactions.

Responsibilities

• Handle all incoming phone and email correspondence efficiently.
• Create a personal experience for each customer.
• Troubleshoot customer issues regarding orders.

Skills

Clear and professional phone manner

Friendly and positive attitude

Previous customer service experience

Job description

Overview

Are you ready to join a growing business as part of a dynamic team? Do you long for weekends off and have a background in customer service?

We are thrilled to partner with a luxury retailer in Doncaster to find a Customer Service Superstar for their ever-growing, friendly team. Our client is driven by ambition and has achieved remarkable success in recent years. They are seeking positive, motivated individuals to join them on their journey. If you are a confident communicator, passionate about people, and eager to be part of an exciting business, this opportunity is not to be missed!

Location

Doncaster with occasional work from home days

Working Hours

Monday to Friday 9am-5pm

Start Date

Tuesday 7th October - Please note you must be able to start on this date.

Salary

£24K (self-progression scheme available)

What makes this position special

• Feel valued as your opinions influence product decisions.


• Benefit from a comprehensive onboarding plan to ensure your success in their team.


• Join a business that truly cares about its culture and team wellbeing.

Responsibilities

• Handle all incoming phone and email correspondence efficiently and effectively.


• Create a personal and respectful experience for each customer.


• Troubleshoot any customer issues regarding orders and assembly guides.


• Keep customers informed at every stage of the process.


• Assist with Trustpilot reviews.

What you will need

• Clear and professional phone manner.


• Friendly and positive attitude.


• Previous customer service experience, ideally in both phone and email communication.

Next steps

Apply today or for further support contact Jess - [e-mail]

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.