Customer Service Executive – Fluent Norwegian language

Express Recruitment; Nottingham; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

A recruitment agency is seeking a customer service representative fluent in Norwegian and English for a hybrid role. This position involves overseeing orders and managing customer inquiries. Candidates should have strong communication skills and the ability to work under pressure. The agency offers a salary of up to £27,000, alongside career progression opportunities.

Benefits

33 days holiday including stats

Career progression opportunities

Hybrid working model

Qualifications

• Fluent in Norwegian and English, both written and verbal.
• Experience in a customer service role is an advantage.
• Must be calm and collected in busy situations.

Responsibilities

• Oversee the end-to-end order process from receipt to delivery.
• Handle customer inquiries across multiple channels.
• Resolve issues related to availability and pricing.
• Maintain company standards in all communications.

Skills

Bilingual Norwegian and English communication

Professional telephone manner

Experience in customer service

Good IT skills

Ability to work under pressure

Tools

MS Office

Job description

Overview

Location:

Posted:

1 day ago

Category:

Call Centre & Customer Care Jobs

Express Recruitment are currently recruiting for an established, thriving international business based in the Nottingham, who are looking to expand their busy multilingual team.

There are fantastic career progression opportunities with this role and training will also be given. All applicants must be fluent in Norwegian and fluent within written and verbal English.

Our client is offering a hybrid model of 1 day per week in the office, 33 days holiday including stats, and a salary of up to c£27,000 D.O.E.

Role & Responsibilities

• Oversee the end-to-end order process, from receipt to delivery and invoicing
• Handle customer inquiries promptly and professionally across multiple channels
• Resolve issues relating to availability, delivery, pricing, billing, and claims
• Share accurate product information and customer feedback to support sales and development
• Maintain company standards and act as an ambassador in all communications

Skills & Experience

• Bilingual written and verbal communication skills within Norwegian
• Professional telephone manner and communication skills essential
• Experience in a specific telephone based customer service role highly advantageous
• Good IT skills, confident with MS office functions
• Ability to work under pressure, must remain calm during busy periods

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you!Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Full time

Salary: Up to c£27,000 per annum D.O.E

Basis: Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.