Customer Service Executive

Recruit4staff; West of England; On-site; GBP 28,000; Full time

Job summary

An established industry player is seeking a Customer Account Coordinator to join their dynamic team near Bristol. This role involves supporting the Customer Account Management team, managing customer requests, and fostering strong B2B relationships. The ideal candidate will have a solid background in customer service or sales within a manufacturing environment, along with effective communication skills. This is a fantastic opportunity to work in a great environment with a competitive salary and benefits, including free parking. If you're ready to make a difference in a thriving company, apply now!

Benefits

Great working environment

Free parking

Qualifications

• Customer service or sales experience within a manufacturing environment is essential.
• Experience in customer service and order processing is required.

Responsibilities

• Support the Customer Account Management team with day-to-day requests.
• Manage internal projects related to customer requests.

Skills

Customer service experience

Sales experience

Effective communication skills

Experience with JDE/SAP systems

Job description

Recruit4staff is proud to be representing their client, a leading packaging manufacturer, in their search for a Customer Account Coordinator to work in their office near Bristol.

For the successful Customer Account Coordinator, the client is offering:

• £27,500 per annum
• Monday - Friday, 8:30 am - 5:00 pm
• 12 months FTC
• Great working environment
• Free parking

The role – Customer Account Coordinator:

1. Support the Customer Account Management team by coordinating the day-to-day requests of customer accounts.
2. Manage internal projects related to customer requests such as artwork, carton design, or pricing.
3. Contribute to operational forecasting of board requirements to optimize ordering and minimize stock and machine downtime.
4. Establish communication with customer purchasing and logistics teams to strengthen B2B relationships.
5. Process customer orders and ensure compliance with commercial agreements.

What our client is looking for in a Customer Account Coordinator:

• Customer service or sales experience within a manufacturing environment ESSENTIAL
• Experience in customer service and order processing
• UK Driving license DESIRABLE
• Effective communication skills at all levels
• Experience with JDE/SAP systems ESSENTIAL

Key skills or similar job titles:

Internal sales, sales order processing, Customer service, Account Manager, Customer Service Admin

Commutable From: Bristol, Chipping Sodbury, Warmley, Kingswood

For further information and to apply, please submit your application now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham), operating as a recruitment agency, agent, or employment business.

Job Reference: opp-22913