Customer Service Executive

Burton Bolton & Rose Recruitment Services Ltd; Wembley; On-site; GBP 22,000 - 30,000; Full time

Job summary

A multinational company is seeking an experienced Customer Service Executive to join a busy and professional team. This role offers excellent prospects for the right candidate, who will be responsible for managing client inquiries, processing orders, and ensuring timely delivery of products. Applicants should have strong administrative skills and a proven track record in customer service.

Qualifications

• Experience in customer service or administrative roles.
• Proven ability to manage calls and client inquiries.
• Familiarity with order management systems is a plus.

Responsibilities

• Providing all round administrative and customer service support in Operations Department.
• Managing incoming telephone calls and dealing with routine client enquiries.
• Tracking orders from instigation stage through to successful delivery to client.

Skills

Customer Service

Administrative Support

Communication

Job description

Global Company seek experienced Customer Service Executive to join busy, professional team, excellent prospects are available for the right personSome of your duties will include:

• Providing all round administrative and customer service support in Operations Department
• Managing incoming telephone calls and dealing with routine client enquiries
• Dealing with orders received from large retailers, Sainsbury’s, Asda etc and Amazon
• Setting up orders received on the computer system uploading and sending all the product details
• Preparing despatch paperwork and working with external Warehouse to ensure timely deliveries
• Tracking orders from instigation stage through to successful delivery to client

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