Customer Service Executive

We are looking for an Account Executive to join our fast-paced Change of Ownership team, where you will be responsible for investigating and confirming Change of Occupancies on gas and power customer accounts.

In this role, you will handle customer contacts across platforms such as email, inbound, and outbound calls, so strong communication skills are essential to ensure excellent customer service. We also seek someone with high attention to detail and decision-making skills, as you will review and process documents like tenancy forms and leases from customers.

If you have proven experience in customer service and excellent problem-solving skills, we would love to hear from you.

What can we offer?

This role includes a competitive salary and access to various benefits, such as:

• Private medical insurance, including 24/7 GP access and professional support, plus life assurance and income protection from day one.
• Annual profit share scheme, sharing our success with employees.
• Electric Vehicle scheme with a range of models, supporting our energy transition goals.
• Discounts on retail and entertainment through our internal rewards program.

We also invest in our people’s development to help you maximize your career potential.

Working Pattern

The role offers a hybrid working pattern: in-office Tuesday-Thursday and remote Monday and Friday. Standard hours are 08:30 – 17:00, Monday to Friday.

About Corona Energy

Our culture is built around our core values: Empowered, Forward Thinking, Impactful, all underpinned by Customer First. We are proud to be recognized as one of the Best Places to Work in the UK, with over 80% employee approval.

We support our team with:

• Modern office spaces with complimentary food and drinks.
• Annual wellbeing events and activities.
• Opportunities to support charities and volunteer.
• Celebrations at social events and awards.

If you seek a career full of positive energy, we encourage your application!

Corona Energy is a Disability Confident employer and will provide reasonable adjustments to support your application process.

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