Customer Service Executive

Tate Cambridge; Watford; Hybrid; GBP 31,000; Full time

Job summary

Join a forward-thinking and award-winning company as a Customer Services Executive in Watford. This role offers career progression opportunities, an annual bonus, and a supportive work environment. Ideal for individuals passionate about customer service, you'll manage customer orders and enhance our support system while working in a friendly team.

Benefits

Parking

Free bus to business park from Watford Junction

Annual bonus

Qualifications

• Experience within a customer support role required.
• Must be able to commute to Watford during training.

Responsibilities

• Dealing with all customer orders.
• Updating customers on progress.
• Handling inbound calls.

Skills

Excellent communication skills

Team player

Great interpersonal skills

Passionate about customer service

Tools

CRM systems

Outlook

Job description

Customer Services Executive

Watford

Salary £30609 plus benefits - including Parking, or if non driver a free bus to business park from Watford Juntion! Great career progression opportunities and annual bonus!

(Hybrid is offered but not until after probation - all training on site at the Watford office)

Are you looking to work within an innovating and exciting company that is constantly moving forward plus is an award-winning and well-established organisation!!!

We are working with a national company that isn't just forward thinking, but growing year on year!

Due to this growth within the business, there are opportunities for passionate customer service individuals to join this fun and vibrant company as they move into the next phase of the business. In return for fantastic benefits and a great working culture! If you are a Customer Service person passionate about giving a good service and being rewarded for your commitment please see below -

Your Role

• Dealing with all customer orders
• Quotes for customers
• Update customers on progress
• Update in house systems
• Pricing
• Work closely with internal and external teams
• Handling inbound calls
• General admin

Ideal candidate

• Excellent communication skills
• Experience within a customer support role
• Proficient with IT such as CRM systems and outlook
• Great interpersonal skills
• Team player
• Passionate about customer service
• Must be able to commute to Watford during training.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.