Customer Service Executive

Asthon A/S; Wales; On-site; GBP 25,000; Full time

Job summary

A leading company in packaging supply is seeking an experienced Customer Service Executive to join their head office in Wrexham. The successful candidate will manage customer accounts, process orders, and provide after-sales support while ensuring exceptional service. This permanent role offers a salary of £25,000 per annum and includes benefits such as pension, holidays, and ongoing development opportunities.

Benefits

Pension

Holidays

Free Parking

National Exposure

Ongoing Development

Qualifications

• Previous experience in customer service or administrative support role is essential.
• Knowledge of supply and/or manufacturing industry is desirable.

Responsibilities

• Process new orders and manage existing orders for key customer accounts.
• Provide after-sales support and follow-up on enquiries.
• Ensure excellent customer service in a fast-paced environment.

Skills

Organised

Adaptable

Excellent Customer Service

Tools

SAP

Sage

Job description

Recruit4staff are proud to be representing their client, a packaging supplier in their search for a an experienced Customer Service Executive to work at their head office based in Wrexham.

For the successful Customer Service Executive our client is offering:

• £25,000 Per Annum
• Monday to Friday 9am - 5:30pm
• Permanent Role
• Benefits: Pension, Holidays, Free Parking, National Exposure, Ongoing Development
  
  

The Role - Customer Service Executive

• Work closely with key customer accounts, processing new orders and managing existing orders
• Liaise with the sales manager regarding new opportunities
• Provide after-sales support to all key account contacts
• Manage new queries and quotations for customers
• Follow-up enquiries to create new sales opportunities
• Ensure excellent customer service
  
  

What our client is looking for in a Customer Service Executive:

• Previous experience working within a similar customer service or administrative support role - ESSENTIAL
• SAP or Sage knowledge - DESIRABLE
• Knowledge of the supply and/or manufacturing industry - DESIRABLE
• Organised, adaptable, and thrives in a fast-paced, multi-tasking environment - ESSENTIAL
  
  

Key Skills Or Similar Job Titles

Sales Coordinator, Sales Administrator, Account Executive, Key Account Coordinator, Key Account Executive, Account Manager, Customer Service Executive

Commutable From: Denbighshire, Wrexham, Flintshire

For further information about this and other positions please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

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