Customer Service Executive

Travail Employment Group Ltd; Newark on Trent; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading employment group is seeking a temporary Customer Service Executive to support their local client. The role involves managing customer interactions via phone and email, providing updates, and performing various administrative tasks. Candidates should have previous customer service experience and strong communication skills. Benefits include free parking and a pension plan.

Benefits

Free parking

Pension

Qualifications

• Previous experience in Customer Service.
• Excellent communication skills.
• Good understanding of Microsoft and CRM systems.

Responsibilities

• Managing customers via telephone and email.
• Updating customers with product information and order status.
• Performing administrative duties as required.

Skills

Communication

Teamwork

Tools

Microsoft

CRM systems

Job description

We are seeking a temporary Customer Service Executive for our local client. The Customer Service Executive will handle inbound calls, emails, and job tickets.

Responsibilities include:

1. Managing customers via telephone and email
2. Updating customers with product information and order status
3. Performing administrative duties as required

Requirements:

• Previous experience in Customer Service
• Excellent communication skills
• Team player
• Good understanding of Microsoft and CRM systems

Benefits: Free parking, Pension

To apply, please send your updated CV to us.