Customer Service Executive

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If providing excellence in your dealings with customers is part of your DNA, we want to talk to you. You could be from almost any background – retail, hospitality, b2b – but your interest in ensuring great customer experiences will be what stands you apart.

You’ll be joining a friendly team in a business which is growing rapidly – sales have doubled in the last 12 months alone – so it’s a brilliant time to get involved and make an impact with a view to future opportunities as the company expands.

You’ll be a self-starter who’s not afraid to roll up their sleeves and make sure the job gets done. The business embodies its values of communication, compassion and confidence; you’ll be taken seriously and have a chance to influence how the business shapes its customer service offering.

This is a full-time onsite role, so if you’re not able to commit to this, it’s probably not the right opportunity for you.

You’ll be doing this:

• Dispatch & packing – picking, packing, hitting deadlines & working with couriers to ensure speedy & efficient service. All the while ensuring accuracy and quality control.
• Providing cover for other areas of the business as needed – you’ll get involved all over the place and will be happy to do whatever’s needed to get the job done.

And you’ll need this:

• Own transport – essential as you’ll be working in a beautiful rural location.
• A self-starter and good problem solver who enjoys working as part of a small team.
• Knowledge of working in a food environment would be a plus but isn't vital, as would knowledge of software such as Brewman and Shopify. However, full training will be given so this isn’t a prerequisite.

Background

This is a small but rapidly growing business that produces microbial products for gut health, cleaning, gardening, animals, and agriculture. The products are fantastic and the future is looking very bright indeed.

Get involved! Contact Corri Fox for more information.