Customer Service Executive

Line Up; Manchester; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading recruitment firm is seeking a Customer Support Executive based in Manchester for a permanent role. This pivotal position supports office operations and workshop planning to ensure customer orders progress efficiently from quote through to delivery and invoicing. The role involves key responsibilities including tracking orders, managing quotations, and customer communications, making it essential for suitable candidates to have strong organizational skills and experience in similar environments.

Qualifications

• Experience in office administration and production or planning environments.
• Experience in Aviation or technical/manufacturing settings.
• Confident in managing communications with customers and suppliers.

Responsibilities

• Coordinate and track customer order progress with the Workshop Manager.
• Prepare and manage cost quotations for customers.
• Generate and manage customer invoices.

Skills

Organisational

Multitasking

Customer Communication

Attention to Detail

Tools

MS Office

Business Systems

Job description

Line Up Manchester, England, United Kingdom

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On behalf of our client, we are looking for a Customer Support Executive to join them on a permanent basis. This is a pivotal role that supports both office operations and workshop production planning, ensuring efficient progression of customer orders from initial quote through to delivery and invoicing.

Role: Customer Support Executive

Pay: On Application

Location: Greater Manchester

Hours: Monday - Friday 8:00 - 16:00

Status: Permanent

Key Responsibilities

• Coordinate and track customer order progress in collaboration with the Workshop Manager
• Prepare and manage cost quotations for customers
• Raise and manage purchase orders with suppliers
• Produce and update weekly customer status reports
• Generate and manage customer invoices
• Monitor and progress customer orders through internal systems
• Process and manage warranty-related orders
• Provide general administrative and coordination support to ensure customer satisfaction
  
  

Experience

• Experience in office administration and production or planning environments
• Experience in Aviation or in a technical or manufacturing/engineering setting
• Strong organisational and multitasking skills
• Confident with managing customer and supplier communication
• Competent in using MS Office and business systems for data entry and reporting
• Good attention to detail and a proactive approach to task completion
  
  

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants.

"Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Advertising Services

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