Customer Service Executive

TN United Kingdom; Leeds; On-site; GBP 30,000; Full time

Job summary

An established industry player is seeking a Customer Service Executive to enhance customer satisfaction and drive retention. This role involves regular customer visits, achieving sales targets, and collaborating with the Customer Service team. The company values employee development and offers a range of benefits, including a competitive salary, commissions, and wellness programs. Join a supportive team dedicated to excellence in service and become a vital part of the organization’s success story.

Benefits

Electric company car

Monthly commissions

Company pension

Life assurance

Employee wellness programme

Access to training academy

Share Save Scheme

Qualifications

• Experience in customer service and sales.
• Ability to maintain accurate records and foster relationships.

Responsibilities

• Achieve customer retention and sales targets.
• Work closely with Customer Service Administrators.
• Maintain good working relations with customers and colleagues.

Skills

Customer Service

Sales Skills

Communication Skills

Record Keeping

Job description

Customer Service Executive

We’re currently seeking a Customer Service Executive to regularly visit and liaise with customers to ensure their satisfaction with all aspects of our service in accordance with our customer commitment. The role also involves maintaining and developing the customer base.

In this role you will:

1. Achieve customer retention and sales targets
2. Complete all visits according to schedule
3. Work closely with the Customer Service Administrators
4. Forward queries and keep managers, supervisors, colleagues informed as necessary
5. Keep accurate records where required
6. Foster and maintain good working relations between customer, company, and colleagues
7. Perform other ad hoc duties as required

This role offers a range of benefits including:

• Salary of £29,619
• Monthly commissions
• Electric company car
• Access to a company Share Save Scheme
• Employee wellness programme and referral scheme
• Company pension
• Life assurance
• Access to an award-winning training academy dedicated to staff development

Johnsons Workwear is one of the UK’s largest suppliers of textile service solutions, working with thousands of customers across various industries, including food manufacturing, motor trade, engineering, dental surgeries, and chemical plants.

Our customers range from large multinational companies to independently owned family businesses. We are proud of our reputation, consistently receiving top reviews from our customer base each year.

We are an employee-focused business committed to developing our people to ensure we have the best team. Join us as our next Workwear Hero and become part of the successful Johnsons family.

Ready to join? Apply now by sending your CV to: [emailprotected]