Customer Service Executive

E3recruitment; Leeds; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading company specializing in vehicle conversion is seeking a Customer Service Executive to join their team in Morley, Leeds. This role offers a starting salary of £26,000 per year with opportunities for career progression, 22 holidays plus bank holidays, and additional employee benefits. The ideal candidate will demonstrate strong communication skills and a customer-focused approach to ensure exceptional service.

Benefits

22 days holiday + bank holidays

Company pension scheme

Loyalty and performance bonus

Company events

Free on-site parking

Qualifications

• Experience in a customer-based environment, ideally in manufacturing or engineering.
• Strong communication skills over the phone and email.
• Ability to log issues and manage customer accounts.

Responsibilities

• Answering queries and complaints.
• Providing quotes and logging issues.
• Loading new customer accounts onto the CRM database.

Skills

Strong communication

Customer service background

Administration

Tools

CRM database

Job description

Customer Service Executive needed.

Standard days, Monday to Friday, from £26,000 per year ( starting company has career progression plan for further salary improvements). Permanent position, 22 holidays + bank holidays, working for a specialist vehicle conversion company who are looking for enthusiastic and driven individual to add to there current team.

The Customer Service Executive role is based in Morley

The duties of the Customer Service Executive role are:

• Answering queries and complaints
• Providing quotes
• Ensuring the issue has been logged and actioned
• Load new customer accounts on the CRM database
• General administrative duties
• Strong communication over the telephone and email
• Update and maintain records

The ideal candidate for Customer Service Executive role would come from a customer-based background and may have worked in a manufacturing or engineering setting. The purpose of the role is to provide support and provide strong communication between potential and existing customers to ensure the quality of service is exceptional.

What the Customer Service Executive role offers:

• 22 days holiday + bank holidays
• Company pension scheme
• Loyalty and performance bonus
• Company events
• Free on-site parking
• Full-time permanent position

If you are interested in the Customer Service Executive role, please APPLY or give Maisie Cope a call at E3 Recruitment.