Customer Service Engineer

Rise Technical Recruitment Limited; Portadown; On-site; GBP 41,000 - 43,000; Full time

Job summary

An established industry player is seeking a Customer Service Engineer with a mechanical engineering background to join their dynamic team. This role offers the opportunity to transition from hands-on work to a client-facing position, ensuring customer satisfaction and promoting innovative water treatment solutions. With a focus on heavy engineering equipment, you will enjoy long-term job security and a supportive environment. The company provides excellent benefits, including a competitive salary, bonus, private healthcare, and pension. If you're ready to make a significant impact in a stable industry while traveling across Ireland, this is the perfect opportunity for you.

Benefits

Van

Bonus

Commission

Private Healthcare

Death in Service

Pension

Holiday Days

Qualifications

• Mechanical engineering background with hands-on experience.
• Experience in customer service and heavy engineering sectors.

Responsibilities

• Respond to customer inquiries and follow up on quotations.
• Inspect equipment on-site and provide service reports.

Skills

Mechanical Engineering

Customer Service

Heavy Engineering Equipment

Education

Engineering Qualification

Job description

Customer Service Engineer (Industrial Water Treatment)

Portadown - Site Travel Across Ireland
£41,000-£43,000 + Van + Bonus + Commission + Development + Private Healthcare + Death in Service + Pension + Holiday Days!

Are you a hands-on Mechanical Engineer who is looking to progress off the tools in a client-facing role at a well-established international company?

Do you have experience working on heavy engineering equipment and want long-term job security within a stable industry?

This company specializes in the sale and design of bespoke water treatment equipment for municipal and industrial clients. They are now looking to recruit a Customer Service Engineer to join their highly experienced team.

In this role, the successful candidate will respond to customer inquiries about the company's equipment and follow up on quotations to ensure a good level of customer satisfaction. They will attend site to inspect equipment and provide service inspection reports while promoting the company's solutions to help generate further business. This role will be based out of Portadown with travel across Ireland.

The Role:

1. Respond to customer inquiries about the company's equipment
2. Follow up on quotations to ensure a good level of customer satisfaction
3. Attend site to inspect equipment and provide service inspection reports
4. Office-based in Portadown with site travel around Ireland
5. Van, bonus, commission, private healthcare, pension, and holiday days provided

The Person:

1. Mechanical engineering background
2. Experience within a hands-on role and looking to progress off the tools into a customer-facing role
3. Experience working on industrial scale heavy engineering equipment within a relevant sector
4. Hold an engineering qualification
5. Commutable to Portadown and happy to travel across Ireland

Reference Number: BBBH251262

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Chris Andrews at Rise Technical Recruitment.