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Customer Service Employability Tutor. Job in United Kingdom Education & Training Jobs

Aspire Recruitment

United Kingdom

Remote

GBP 29,000 - 35,000

Full time

26 days ago

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Job summary

An established industry player is looking for a passionate Customer Service Employability Tutor to provide engaging online training to job seekers across the UK. This role involves delivering dynamic sessions that inspire learners to enhance their skills, particularly in communication, English, and Maths. The ideal candidate will have a strong teaching background, with a focus on creating a positive and nurturing learning environment. If you are dedicated to helping others succeed and have the necessary qualifications and experience, this is a fantastic opportunity to make a real difference in people's lives while working remotely.

Benefits

23 Days Holiday
Bank Holidays
Healthcare Plan

Qualifications

  • 3+ years of relevant experience in customer service training.
  • Possess a teaching qualification and GCSEs in Maths & English.

Responsibilities

  • Deliver engaging online training sessions to learners.
  • Inspire and motivate learners to achieve their qualifications.
  • Regularly review and enhance course materials and lesson plans.

Skills

Customer Service Training
Communication Skills
Teaching Skills
Online Training Delivery
Maths and English Skills

Education

PGCE/CertEd/QTS or L4 teaching qualification
Qualifications in relevant subject area
Maths & English GCSEs

Job description

Customer Service Employability Tutor
Remote
Up to £35,000 (dep on exp) - 23 Days Holiday Bank Holidays, Healthcare Plan
Full-time, Permanent

The Role:
We are seeking a knowledgeable and experienced Customer Service Tutor to deliver employability training to job seekers across the UK through virtual classrooms. You will excel in delivering dynamic and engaging sessions while being passionate about guiding learners toward successfully achieving their qualifications and securing long-term employment.

Duties:

  • You will deliver engaging online training sessions to groups of learners working towards an accredited qualification, identifying their strengths and areas for improvement through initial assessments and providing tailored support.
  • You will inspire and motivate learners to reach their full potential by using flexible teaching methods in an online environment, following TLA plans while adapting them to suit your style, and creating a positive, nurturing, and encouraging learning experience.
  • You will support learners in developing their essential English, Maths, and ICT skills, with a strong focus on enhancing their communication abilities and building confidence in their telephone manner.
  • You will regularly review, update, and enhance course materials, lesson plans and schemes of work.
  • You will be skilled in working towards internal and external audits.

Required Skills:

  • Minimum of 3 years relevant industrial/commercial experience, as well as prior experience in delivering appropriate training.
  • PGCE/CertEd/QTS or L4 teaching qualification, as well as qualifications in relevant subject area and Maths & English GCSEs.
  • Able to do occasional classroom delivery within local area (Birmingham, Leeds, London, Manchester, and Stockton-on-Tees).

Due to the nature of this role, you will need to undertake an enhanced DBS check and there will be regular travel across the region so access to your own vehicle is essential.

If this sounds like the perfect role for you then please submit your CV.

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