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A leading company in coach travel is seeking a Duty Manager at Plymouth Coach Station. This role involves overseeing site operations, ensuring exceptional customer service, and supporting staff development. Candidates should have strong management skills and previous site experience. National Express promotes an inclusive workplace and encourages diverse candidates to apply.
We have an exciting opportunity for a Duty Manager in Plymouth Coach Station.
You will be working any 5 days from 7, (1 in 3 weekends on average) between the opening hours of 08:30 till 05:30.
however Friday's open at a 8.
You will play a crucial role in the running of Plymouth Coach Station ensuring the delivery of a safe, secure and customer focused culture. You will work with the Deputy Head of Coach Stations to ensure the service delivered meets the business expectations, as well as provide coaching and development for our Customer Service Advisors.
As the successful candidate, you will have great time management, an eye for detail with the ability to build strong internal and external stakeholder relationships. You will have previous experience of managing your own site and team along with delivering excellent customer service in a fast paced environment.
Successful applicants will be invited to attend an onsite assessment on Thursday 3rd July.
What you'll do...
What we offer in return for your hard work and commitment…
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.