Customer Service & Data Admin Specialist

Allscreens Nationwide Ltd; Nottingham; On-site; GBP 17,000 - 21,000; Full time

Job summary

Allscreens Nationwide Ltd in Nottingham is seeking a customer service assistant to handle incoming calls reporting vehicle defects and to route queries to the relevant department via our CRM system.

The role is ongoing and long term for the right candidate in a modern, busy team within a UK-wide service sector business that is part of a global organisation; you should be IT proficient, detail oriented, able to work independently or in a team, with good communication skills.

Qualifications

• Be good with IT and able to use CRM systems.
• High attention to detail is essential.
• Able to work independently and as part of a team.
• Good communication skills are required.

Responsibilities

• Taking incoming calls from customers reporting vehicle defects.
• Transferring queries to the correct contact via CRM system.
• Collecting information of queries and ensuring accurate data transfer.

Skills

IT literacy

Attention to detail

Teamwork

Communication skills

Excel

Tools

Excel

Job description

Allscreens Nationwide Ltd in Nottingham is seeking a customer service assistant to handle incoming calls reporting vehicle defects and to route queries to the relevant department via our CRM system.

The role is ongoing and long term for the right candidate in a modern, busy team within a UK-wide service sector business that is part of a global organisation; you should be IT proficient, detail oriented, able to work independently or in a team, with good communication skills.