Customer Service Coordinator - Growth in Retail (London)

Michael Page (UK); City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A fast growing beauty brand is seeking a Customer Service Coordinator in London to manage the order to invoice process for the UK market. This permanent position offers a salary between £25,000 - £30,000 and presents growth opportunities in the retail industry. Candidates should have previous retail experience, strong communication skills, and be proficient in customer service software. A supportive work environment and benefits package are included.

Benefits

Competitive salary

Comprehensive training

Employee benefits package

Qualifications

• Previous experience in a customer-focused role, ideally in retail.
• Ability to manage multiple tasks effectively.
• Knowledge of retail operations and customer care best practices.

Responsibilities

• Manage the order to invoice process for UK customers.
• Coordinate with logistics providers to ensure on-time delivery.
• Handle stock issues and improve logistics processes.

Skills

Strong communication

Problem-solving

Attention to detail

Customer-focused

Proficient in customer service software

Tools

Microsoft Dynamics

Job description

A fast growing beauty brand is seeking a Customer Service Coordinator in London to manage the order to invoice process for the UK market. This permanent position offers a salary between £25,000 - £30,000 and presents growth opportunities in the retail industry. Candidates should have previous retail experience, strong communication skills, and be proficient in customer service software. A supportive work environment and benefits package are included.